Articles tagged “american express gbt”

Soon it will be Amex GBT-CWT — and then everyone else. But tech-advanced companies can potentially make inroads as the merger partners get distracted with managing a huge integration.

There's something appealing about a business model that makes money by saving other people money. So why is Amex GBT, the largest corporate travel management company, losing money?

Shifting business travel patterns makes small businesses an essential part of the overall travel management client mix for Amex GBT. Its use of generative AI to serve them is eye-catching.

Hybrid work is here to stay, but most companies aren’t taking control of the management of co-work or flexible office spaces in the same way they manage travel. And that’s going to become a costly mistake.

How things change: Expedia said its sale of Egencia won't have a major impact on operations or financials, although in years' past the company touted Egencia as a rising star. In 2018, Egencia was its own Expedia reporting segment and accounted for 8 percent of gross bookings.

American Express GBT continues to dominate the travel management space, and this new money will only accelerate its growth.

The travel management company is now valued at $5 billion, but so far its strategy seems pretty much the same: make acquisitions, especially in tech.

It's not easy to make someone change an ingrained habit, even when there's a good reason to do so. So if companies don't focus on majorly improving the end product for travelers, they can expect a lot of out-of-policy bookings.

This trend is becoming more and more pronounced: The future of corporate management is going to be all about the traveler.

The airline's recent agreements with Amadeus and Travelport signal a turning point in its distribution strategy. This is a big deal for travel management companies.