Southwest has been a thorn in the side of many travel management companies. Now they have a shot at a mutually beneficial relationship with the airline.
Over the past three years, the company finalized two major acquisitions and kicked off a tech overhaul. Now it's ready to invest further in creating new web and mobile platforms.
The future looks good for meetings and events. That was the vibe coming out of IMEX America in Las Vegas last week, even as some planners worry about trade tensions and a looming economic downturn.
Business travelers from the U.S. are more likely to disregard travel policy and do whatever they want. UK travelers, though, are actually more adventurous when it comes to choosing where they want to stay on any particular trip.
American Express Global Business Travel is making a shrewd, and expensive, move to become the world's biggest travel management company by a wide margin. More consolidation is almost certain to hit corporate travel as a result.
Hogg Robinson Group has gone through a significant amount of restructuring in recent years. The board obviously thinks now is the right time to cash in.
Big corporate travel players are finding solutions to improve the experience for their travelers. American Express Global Business Travel’s acquisition of booking tech company KDS last year shows one way forward.
Corporate travel is finally starting to learn lessons from the consumer travel space, mostly because business travelers have been trained by their leisure travel to expect robust booking tools and more control over their trips. The travel management companies that focus the most on improving their traveler-facing technology will win this battle, and improve their clients’ travel experience in the process.