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Airlines
Frequent flyers on both American and Alaska next March are losing a valuable channel through which they can book miles.
Grant Martin, Skift | 5 years ago
Business Travel
Amadeus deserves credit for making strides in reducing its dependence on its original core business of airline distribution. Few companies in any industry succeed in diversifying. But work remains to be done. Plus, the company may not be doing enough to capture Asia's potential as a market.
Sean O'Neill, Skift | 5 years ago
People joke that Alaska Airlines' name no longer makes sense. But the airline still has a huge franchise in the state. It's going to want to defend its turf.
Brian Sumers, Skift | 5 years ago
Tourism
Here are some of the most inspiring innovations in design, service, and guest experience in hospitality and travel so far this year. The more the industry can cross-pollinate, learn from others, and experiment, the better it will be.
Colin Nagy, Skift | 5 years ago
Alaska Airlines' merger integration for technology has been nearly flawless. That's great news, but the company has been so focused on it that it hasn't been doing much digital innovation. Let's see if that changes soon.
For those still loyal to the travel industry, a new spate of partnerships will now make it easier to earn miles and points across airlines, hotels, and shared cars. And with zero barrier to entry, some passengers may find a windfall.
Alaska is launching a loyalty partnership with yet another outlying international air carrier. At this rate, it doesn't need to fully join an airline alliance.
Has anyone noticed that U.S. airlines are taking customer satisfaction more seriously now than a few years ago? It's a good trend.
Alaska has always been a growth airline. But after acquiring Virgin America, it slowed slightly. Next year, the growth should pick up again. That should be good news for customers, as more capacity can spur lower fares.
Alaska's continued efforts to appeal to transcontinental airline passengers is creating lucrative bonuses for frequent flyers.
