In this video from Skift Aviation Forum 2024, Amy Bernard of American Express Travel discusses how the rising demand for premium experiences, personalized amenities, and best-in-class service is driving innovation in Centurion Lounges across airports globally.
The global aviation industry is flourishing, with a 19% year-over-year growth in October 2024. The Asia Pacific region is leading this growth, experiencing a 33% increase.
Adoption of travel experiences is increasing in India. With the journey starting at airports, lounges are an unmissable experience for Indian travelers.
Once the domain of stuffy corporate types and ultra-elite leisure passengers, airport lounges have gone mainstream. The big challenge for many operators is striking a balance between accessibility and exclusivity.
JetBlue CEO Joanna Geraghty said at the Skift Global Forum that JetBlue is focused on its “core strategy” as it seeks to become consistently profitable.
Chase Travel and American Express Travel are among the top handful of leisure travel sellers in the U.S. That's mostly good news for online travel agency partners, as well.