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Articles tagged “airline technology”

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Airlines

Skift Webinar: How AI Can Improve the Airline Customer Experience

In a recent webinar, FLYR Labs and Avianca joined Skift to discuss how airline business models are evolving to keep pace with traveler expectations. With pressure to adapt to today’s real-world challenges, AI is enabling a step change in airline commercial performance and customer experience.

FLYR + Skift | 1 year ago

Skift Webinar: How AI Can Improve the Airline Customer Experience

News Blog

Southwest Hires Consultant to Assess the Airline’s Tech Systems

The CEO of Southwest Airlines issued a statement to customers with new details about actions the company is taking following the debacle in the last week of December.  The most notable new information that CEO Bob Jordan shared is that the company has created a board committee to review the company’s response during that time,…

Justin Dawes | 1 year ago

Travel Technology

Mass Flight Cancellations From Old Tech Are More Common Than You Think

Old tech is a big part of mass flight cancellations. Maybe Southwest's extreme episode and Wednesday's tech issue of this are a wake-up call across aviation.

Justin Dawes | 1 year ago

Mass Flight Cancellations From Old Tech Are More Common Than You Think

Airlines

Southwest’s Meltdown Should Be a Technology Warning for Airlines

Instead of heeding employee concerns, Southwest focused primarily on tech for customers, leading to a worst-case example of what can happen when modernizing operations is not a priority. May other airlines learn from Southwest’s mistake.

Justin Dawes | 1 year ago

Southwest’s Meltdown Should Be a Technology Warning for Airlines
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Travel Technology

Executive Q&A: Accelerating the Airline Industry Through Digital Innovation

Airlines are leveraging technology that empowers employees to provide better customer experiences, which in turn drives profitability. But they shouldn’t be content only to solve today’s problems ​​— an integrated digital strategy is key to building the foundation for unique opportunities in the not-so-distant future.

IBM + Skift | 2 years ago

Executive Q&A: Accelerating the Airline Industry Through Digital Innovation
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Airlines

For Airlines, Cloud Solutions Are Now a Must-Have

Through cloud modernization, airlines can usher in a new era of efficiency, create dynamic customer experiences, and access valuable and actionable data insights.

IBM + Skift | 2 years ago

For Airlines, Cloud Solutions Are Now a Must-Have
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Travel Technology

How Artificial Intelligence Is Influencing the Future of Work in the Airline Industry

Airlines aiming for total revenue optimization need intelligent solutions. While artificial intelligence and deep learning algorithms promise better forecasting capabilities, those systems can only truly shine when coupled with the flexibility and human touch of a data analyst.

FLYR + Skift | 2 years ago

How Artificial Intelligence Is Influencing the Future of Work in the Airline Industry

Airlines

Investor 777 Buys AeroCRS to Build Tech Stack for Smaller Airlines

Investment firm 777 Partners hasn't only bought 68 Boeing 737 Max jets for its budget airlines. It has also been rolling up software vendors, competing with other airline tech providers.

Sean O'Neill | 2 years ago

Investor 777 Buys AeroCRS to Build Tech Stack for Smaller Airlines

Airlines

PROS Gains Travel Tech Sales Uplift With United Airlines Deal

About four out of every ten passengers boarded worldwide have their trips touched by tech from the vendor PROS. The company's recent win in selling more enterprise software to United, along with this year's new products, acquisitions, and R&D spending, may catch the eye.

Sean O'Neill | 3 years ago

PROS Gains Travel Tech Sales Uplift With United Airlines Deal
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Travel Technology

What Travel Will Look Like in the 5G Era, According to a Verizon Executive

5G connectivity will shape the ways airports, aircrafts, hotels, transportation, and other elements of the travel journey can deliver better guest experiences and more seamlessly operate behind the scenes. A Verizon executive spoke to SkiftX about what they expect the transformation could look like.

Verizon + Skift | 3 years ago

What Travel Will Look Like in the 5G Era, According to a Verizon Executive