Articles tagged “airline technology”

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Scalability is Key to Driving Adoption of New Distribution Capability Standards

Scalability is Key to Driving Adoption of New Distribution Capability Standards

Sabre + Skift

When it comes to implementing and adopting the New Distribution Capability standards for airline retailing, there needs to be a strong focus on enabling scalability, across the entire retailing, distribution, and fulfillment process.

3 weeks ago

Why Do Airlines Suffer So Many Tech Glitches?

Why Do Airlines Suffer So Many Tech Glitches?

Sean O'Neill, Skift

A British Airways hiccup earlier this month was merely the latest tech outage at a number of airlines. Why does the industry suffer from so many glitches? Experts point to some deeper reasons beyond the commonly heard "old tech" explanation.

1 month ago

Sabre’s Deal With Spirit Underscores Its Airline Tech Rebound

Sabre’s Deal With Spirit Underscores Its Airline Tech Rebound

Sean O'Neill, Skift

Spirit's decision to buy more airline technology from Sabre signals two things. Sabre has overcome a sales slump. And Spirit is investing to cope with its growth.

1 month ago

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Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Executive Q&A: How Airlines are Improving Passenger Experiences With a Customer-First Approach

Salesforce + Skift

Higher customer service expectations in the airline industry mandates a new approach to using innovative technology. This means not only deploying solutions to improve direct-to-customer experiences but also empowering employees to provide exceptional service at every touchpoint.

1 month ago

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How Airlines Can Use Flexible Technology to Differentiate Their Brand

How Airlines Can Use Flexible Technology to Differentiate Their Brand

Sabre + Skift

Flexible technology is often confused with built-to-order technology. What the airline industry needs today to meet customer expectations is much more robust than that — it needs a way to implement solutions that allow them to use the best technological offering for each specific task.

2 months ago

Alaska Air Exec Says Technology Makes or Breaks a Merger

Alaska Air Exec Says Technology Makes or Breaks a Merger

Brian Sumers, Skift

Alaska Airlines' merger integration for technology has been nearly flawless. That's great news, but the company has been so focused on it that it hasn't been doing much digital innovation. Let's see if that changes soon.

3 months ago