Articles tagged “airline passenger experience”

Airlines

Navigating the Skies With Mark Vanhoenacker

For episode four of the Skift Ideas Podcast, Colin Nagy is joined by British Airways pilot and Author Mark Vanhoenacker, who shares his unique perspective on how the skies become a canvas for seeing cities and societies in a whole new light.

Adam Stacey | 11 months ago

Navigating the Skies With Mark Vanhoenacker

Tourism

India Daily: Los Angeles Expects Indian Visitations to Fully Recover This Year

Here's a hint to destinations that say they want the Indian outbound traveler — don't have visa processing times that last for months. But then that's not really rocket science, right?

Peden Doma Bhutia and Amrita Ghosh, Skift | 1 year ago

India Daily: Los Angeles Expects Indian Visitations to Fully Recover This Year
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Airlines

5 Digital Transformation Strategies to Improve the Air Travel Experience

By working with technology partners who understand the underlying systems required to solve digital transformation issues across large, complex, enterprise organizations, airlines can feel confident improving operational efficiency, profitability, and customer satisfaction.

IBM + Skift | 2 years ago

5 Digital Transformation Strategies to Improve the Air Travel Experience
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Airlines

5 Ways 5G Will Transform the Air Travel Experience

5G has the potential to significantly impact the air travel experience and enable numerous process improvements. Enhanced connectivity will benefit both travelers and employees by improving everything from passenger processing and security to baggage management and retail operations.

Verizon + Skift | 3 years ago

5 Ways 5G Will Transform the Air Travel Experience

Airlines

How Airlines Are Relying More on Design Improvements to Make Flying Better

Don't fault airlines for lack of innovation. It's a risky business that doesn't always reward companies that act boldly. Instead, take solace in knowing that airlines are embracing smaller innovations that could make travel better.

Brian Sumers, Skift | 4 years ago

How Airlines Are Relying More on Design Improvements to Make Flying Better

Airlines

Alaska Air Catches Up on Carving Out New Revenues

Customers may not like so-called segmentation in airplane cabins. But almost every U.S. airline is using it to boost revenues.

Brian Sumers, Skift | 4 years ago

Alaska Air Catches Up on Carving Out New Revenues

Airlines

Chile’s Latam Airlines Improves Premium Product Ahead of Delta Tie-Up

After changing its fare structure to compete with low-cost carriers and earmarking $400 million to improve its cabins, Latam’s rollout of premium economy on domestic and regional routes makes sense. It puts the carrier in a position to offer higher-end services without the added complexity of a major business cabin reconfiguration.

Kristin Majcher, Skift | 4 years ago

Chile’s Latam Airlines Improves Premium Product Ahead of Delta Tie-Up

Airlines

Delta Air Lines Sells a New Subscription That Indirectly Includes Overhead Bin Access

This priority boarding craze is getting out of hand. Almost no one wants to get on an airplane 45 minutes before it departs. People go nuts over boarding early because they have overhead bin anxiety. Can we just start charging for bin space? It's a precious resource for which demand outstrips supply.

Brian Sumers, Skift | 5 years ago

Delta Air Lines Sells a New Subscription That Indirectly Includes Overhead Bin Access

Airlines

What’s Gone Wrong at American Airlines?

American Airlines has made a lot of excuses for its performance this year. It blames so many of its problems on a labor dispute and the grounding of the Boeing 737 Max. But perhaps there's something more here?

Brian Sumers, Skift | 5 years ago

Airlines

United Airlines Simplifies Seat Upgrades With Points Incentives

The majority of U.S. travelers don't have to worry about how they'll upgrade on United Airlines. But United's most loyal customers, who contribute more than their share of revenue, care deeply about the process. United can't make things too difficult for them, or they will defect.

Brian Sumers, Skift | 5 years ago

United Airlines Simplifies Seat Upgrades With Points Incentives