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Articles tagged “airline passenger experience”

Airlines

Alaska Air Won’t Have Flatbeds But Will Reward Frequent Flyers With Free Upgrades

Alaska's frequent flyers should love this decision. No, they won't get flatbed business class seats to New York, but they'll keep plentiful free upgrades. For most road warriors, that's a big deal.

Brian Sumers, Skift | 7 years ago

Alaska Air Won’t Have Flatbeds But Will Reward Frequent Flyers With Free Upgrades

Airlines

Alaska Airlines To Drop Virgin America Brand by 2019

The big surprise would have been if Alaska Airlines kept the Virgin America brand. This isn't a big deal, and it's nice that Alaska will be upgrading many of its products in the next three years. New Wi-Fi can't come soon enough.

Brian Sumers, Skift | 7 years ago

Alaska Airlines To Drop Virgin America Brand by 2019

Airlines

American Is Latest Airline to Bring Back Free Food — on Two Domestic Routes

American took the safe approach in matching Delta on two key routes. It makes sense because carriers don't like to fall behind their competitors on the New York-California flights.

Brian Sumers, Skift | 7 years ago

American Is Latest Airline to Bring Back Free Food — on Two Domestic Routes

Airlines

Why International First Class Is Slowly Disappearing From Airlines

There is still a market for international first class. It's just not big, and its generally on flights between financial centers. Qatar Airways is making the right decision in focusing on business class, rather than first.

Brian Sumers, Skift | 7 years ago

Why International First Class Is Slowly Disappearing From Airlines

Airlines

Why Some Airlines Are Investing Big in Food for Their Best Passengers

It's little comfort to the average coach customer, but airlines are spending big money to improve food for higher-value customers. Just remember, it's still airline food, reheated in a tiny galley, so it may never be award-winning cuisine.

Brian Sumers, Skift | 7 years ago

Why Some Airlines Are Investing Big in Food for Their Best Passengers

Airlines

Gogo Has More In-Flight Internet Bandwidth Than It Knows What to Do With (Sometimes)

At least on some planes, Gogo finally has enough bandwidth to satisfy every passenger. That's good news, but it will take some time before passengers can count on reliably fast Wi-Fi on every flight.

Brian Sumers, Skift | 7 years ago

Gogo Has More In-Flight Internet Bandwidth Than It Knows What to Do With (Sometimes)

Airlines

United CEO: Flying With ‘Subpar Product and Subpar Schedules Doesn’t Work’

It's nice to see United Airlines on the offensive again. Look for more flights on bigger jets in key business markets from United, which has fallen behind American and Delta in some important urban markets.

Brian Sumers, Skift | 7 years ago

United CEO: Flying With ‘Subpar Product and Subpar Schedules Doesn’t Work’

Airlines

For American Airlines New Technology Means Fewer In-Seat Screens

Maybe five years ago, it would have been bad news if an airline decided not to add in-seat screens. But times change, and many passengers prefer to watch content on their own screens. This is not a big deal.

Brian Sumers, Skift | 7 years ago

For American Airlines New Technology Means Fewer In-Seat Screens

Airlines

Delta Won’t Adjust Its Approach Despite Worries of Economic Downturn

Passengers probably should not get too used to all those new amenities in coach, like free snacks or booze on long-haul flights. If the economy falters, they could disappear again.

Brian Sumers, Skift | 7 years ago

Delta Won’t Adjust Its Approach Despite Worries of Economic Downturn

Airlines

Five of the Most Creative Airline Patents from 2016

Who says airlines and suppliers can't innovative? Every year, they file for many unusual patents to protect their intellectual property. The problem? Most of the ideas never hit the market.

Brian Sumers, Skift | 7 years ago

Five of the Most Creative Airline Patents from 2016