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Airline Innovation Coverage

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Travel Technology

Executive Q&A: Accelerating the Airline Industry Through Digital Innovation

Airlines are leveraging technology that empowers employees to provide better customer experiences, which in turn drives profitability. But they shouldn’t be content only to solve today’s problems ​​— an integrated digital strategy is key to building the foundation for unique opportunities in the not-so-distant future.

Executive Q&A: Accelerating the Airline Industry Through Digital Innovation
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Airlines

How Travel Companies Can Tap Into Airline Data to Understand Traveler Behavior

The travel industry creates a substantial amount of data, and connecting the dots to actually use it for business strategy hasn’t been so simple — until now. The Airline Reporting Corporation’s cloud-based data infrastructure is delivering real-time insights to help airlines, agencies, and destinations make better decisions.

How Travel Companies Can Tap Into Airline Data to Understand Traveler Behavior
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Airlines

Sabre’s Mike Reyes on Navigating the Future of Airline Retailing

Today’s airlines are challenged with maximizing revenue in the face of unpredictable booking patterns, widespread industry disruptions, and evolving traveler expectations. To stay competitive, they need to reconsider the travel retailing experience through the eyes of their customers and overcome limitations at key stages of the travel journey.

Sabre’s Mike Reyes on Navigating the Future of Airline Retailing
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Airlines

5 Digital Transformation Strategies to Improve the Air Travel Experience

By working with technology partners who understand the underlying systems required to solve digital transformation issues across large, complex, enterprise organizations, airlines can feel confident improving operational efficiency, profitability, and customer satisfaction.

5 Digital Transformation Strategies to Improve the Air Travel Experience

Startups

The Problems in Mondee’s Plan to Go Public

The air travel aggregator is likely to get a $1 billion valuation in a merger with a special purpose acquisition company. But its disclosures are thin, and paint something less than a picture of certain success.

The Problems in Mondee’s Plan to Go Public

Travel Technology

Could Airlines Sell Travel Better by Offering Playlists of Recommendations?

The future of selling flights won't look exactly like this. But Ricardo Pilon's ideas are helpfully provocative and may help the industry innovate.

Could Airlines Sell Travel Better by Offering Playlists of Recommendations?

Online Travel

British Airways Parent IAG Grew Its Travel Startup Accelerator Despite Crisis

You might have expected that the pandemic would prompt International Airlines Group (IAG) to pause its startup accelerator. But IAG's head of innovation, Dupsy Abiola, says the program gained momentum instead.

British Airways Parent IAG Grew Its Travel Startup Accelerator Despite Crisis

Coronavirus

Accelya to Buy Farelogix in Airline Tech Rollup

Vista, the investor behind this merger of airline tech vendors Accelya and Farelogix, is no private equity tourist. The firm has committed tens of billions to technology businesses, and it shows signs of having the wherewithal to grow Accelya into a long-term player in airline tech services.

Airlines

Airlines Will Tap New Tech in These Uncertain Times to Make It Easier to Change Restricted Tickets

Many travelers no longer want to take some trips this year for various reasons, even if their flights haven't been canceled. A new automated solution will speed up the pace at which airlines can rebook passengers by overriding the restrictions on tickets bought before the crisis.

Coronavirus

Etihad to Test New Airport Scanners for Pinpointing Sick Passengers

New tech can screen passengers for elevated heart rates, respiratory rates, and temperatures. The kiosks sound minimal enough. But their accuracy and speed still need to be proven under busy airport conditions.

Etihad to Test New Airport Scanners for Pinpointing Sick Passengers