Sunil Suresh is bullish about the loyalty program's prospects of becoming a value creator for the airline, with significant growth forecast over the next three years.
Is Air India on course to revolutionize its country’s airline industry, and its economy? There might just be an A.I. revolution underway. IndiGo, too, and a young upstart named Akasa, have been ordering planes by the hundreds.
Air India CEO Campbell Wilson has lofty ambitions for Air India. Once underinvested by the Indian government, Air India now 470 aircraft on order and hired thousands of new employees as part of an effort to turn its operations around.
The travel trends to Australia underscore the potential of India's middle class and its young demographic as a major force in shaping future travel trends.
Until recently, travel was seen as a luxury and once-a-year activity by Indians. International trips were even more infrequent. The new generation of Indian travelers is changing that.