Groupon's launch of tonight-only hotel deals in its mobile apps isn't exactly the "shot heard 'round the world," but Groupon has the audience and scale to do some damage.
Emerging from this mix of pulling away and drawing close, for the silent traveler and travel brands, are new models and approaches for both customer relations and local discovery.
With the U.S. hotel industry performing well, it is losing some business from the sharing economy, but there isn't a lot of hurt yet. That could come later.
Tourism to the U.S. will continue to mirror global growth; the opportunity lies in recognizing and catering to high growth markets in order to maximize the economic benefits.
Kudos to JetBlue on several fronts: First, moving past the burden of online check-in would be a really nice leap forward. Second, JetBlue doesn't intend to make automatic check-in a perk for the elite, but plans on extending the service to passengers throughout the plane.
Busbud sets itself apart from other bus travel startups in both the breadth of its inventory and the markets it is going after, especially South America where bus travel is more common than the U.S.
Although this is an inaccurate method for measuring tourism, it does provide a general comparison to consider next time you touch down in one of the destinations.
This is arguably our most original contribution to the world of travel since Skift launched, and we're excited to share it with the world: A new model to look at the new generation of travel consumer, and opportunities for travel brands to target them.
The silent traveler turns to their mobile devices, instead of in-person interaction, for highly personalized responses to in-trip challenges. In this report, we examine the changes that these customers are creating across industry verticals — and we look at the important opportunities they now present to travel brands that can adapt to their dynamic and evolving expectations.