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Airlines have found a way to make a profit -- ancillary revenue -- and these fees are likely to be around for an extended period of time.

Airbnb has always been a leader in design, which is why we're not surprised by the site redesign but are shocked by the lousy logo.

Hey, it isn't all about refurbishing the hotel lobby and placing a touch-screen in there. Millennial guests demand great customer service from staff, and they will quickly sour on a hotel if the staff isn't up to par.

Kimpton Hotels is attempting to differentiate itself by engaging with consumers on a year-round basis with more personal lifestyle content.

It's nice to offer rewards program members personalized perks, but we're waiting to see whether assigning members to tiers based on a formula that isn't transparent will be popular among those for who loyalty programs are an art.

With the soccer ball angle, Southwest should have announced this recycling program during the World Cup. No worries, there is a good message about the environment and smart business here, and it is all sustainable.

The likes and dislikes of Chinese international travelers are in transformation mode as they increasingly travel and discover the world outside their home country. They are traveling more independently, booking online or via mobile apps, and giving big hotel chains a chance.

Bigger windows don't seem like a thing until you actually experience them. We have, and we like them.

Despite an international increase in travel, some consumers are still looking for good deals and affordable escapes that are often only possible in their backyards.

If airlines and airports had adequate charging facilities for electronic devices then the new UK and U.S. rules on powering up electronic devices at security wouldn't be a big problem. As it is now, implementation and policies varies widely, leading to a ton of confusion.

Much as the travel industry talks about a utopian vision of the digital future of travel, consumers still want the best fares when it comes to online travel, now and in the future. And they want it without having to hunt on dozens of sites, like now. Is the travel industry listening?

The travel space is filled with more copycats than innovators, each seeking to set themselves apart with slight improvements rather than industry-changing ideas.