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Let's hope PKF can still do its research, benchmarking and consulting now that it has been gobbled up by a much-larger public company.

Connect and partner with influencers that your brand's audience identify with and aspire to be.

Crowdsourced content is particularly important to travel brands who pump out several high-quality visuals a day across social media. The brands that have been most successful at this — Australia, Pure Michigan — all tap into fan photos to build community and fuel their social accounts.

It's getting late very early for companies that fell way behind travel technology trends and now label road warriors who want to book their trips using modern tools as "misguided."

A good sign of better economies is when companies pay high prices for better seats for their employees.

These demographic differences will likely become more pronounced as the Chinese traveler community grows, making them worth taking note of in the competitor for the high-spending guests.

Airlines have found a way to make a profit -- ancillary revenue -- and these fees are likely to be around for an extended period of time.

Airbnb has always been a leader in design, which is why we're not surprised by the site redesign but are shocked by the lousy logo.

Hey, it isn't all about refurbishing the hotel lobby and placing a touch-screen in there. Millennial guests demand great customer service from staff, and they will quickly sour on a hotel if the staff isn't up to par.

Kimpton Hotels is attempting to differentiate itself by engaging with consumers on a year-round basis with more personal lifestyle content.