News

Viator discussed getting more comprehensive before the TripAdvisor acquisition, but it is clear that TripAdvisor wants Viator to emphasize scaling the business.

Social campaigns are a dime a dozen today, pushing travel brands to become ever more creative with offline activations to fuel their ambitions.

Anthony Bourdain and ZPZ take their inquisitive, open approach home for an honest, if not somewhat troubling, look at America's changing suburbs. The tactfulness in which the show examines such an issue should be a lesson for news and entertainment programs.

Hotels say they're supportive of graduate education and offer tuition benefits for employees, but not having a head count of how many hold advanced degrees says something about how they actually track professional development. Ultimately, like most other industries, seniority is the biggest factor for climbing the ladder.

Rome2Rio surfaces transport options from ridesharing to rail that represent the future of business travel. Concur is smart to get on board early.

Wouldn't it be great if airlines one day had to respond to flyers' adverse ratings of their flights just as hotel management often does on user review sites such as TripAdvisor? The airline industry isn't close to that point yet.

American's 24-hour approach to dealing with customer issues on Twitter has demonstrated that an airline can solve problems 140 characters at a time.

National Geographic Traveler can no longer rely on its parent brand's recognition because social media is leveling the playing field for younger online based publications.

When around 70% of $238 billion is at risk, it’s more than a bit of a problem.

Adventure travelers say they would use travel agents and tour operators for their experience in knowing what destinations offer, but these findings question whether these travelers think travel agents and tour operators know exactly what they're looking for: an experience that is all their own.

As Forrest Gump would say, “You never know what you’re going to get.” The good news is that, with competition in this race hot enough for candy, the chocolate assortment is going to get pretty tasty quick.

Smaller destinations snuck into the top ten this month with a mix of clever campaigns and seasonal highlights.