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Business Travel News

Extensive and in-depth coverage of corporate and business travel including loyalty, buyers, duty of care, and more.

Airlines

Southwest enables businesses to buy loyalty points for employees

Loyalty points are increasingly becoming a new and broader currency with businesses rewarding them to employees, and even some travel startups awarding consumers airline points for hotel stays.

Airlines

U.S. airlines lose bag-fee monopoly as extra costs spread to Europe and India

At some juncture, there will be a tipping point when passengers rebel against bag fees. There is no sign that this is imminent, however.

U.S. airlines lose bag-fee monopoly as extra costs spread to Europe and India

Airlines

Why Southwest should make its free TV and Wi-Fi promotion permanent

Want to reinvigorate the Southwest brand? Just think of the market share gains that Southwest would earn if it made its TV Flies Free promotion permanent. Free Wi-Fi, baby.

Why Southwest should make its free TV and Wi-Fi promotion permanent

Business Travel

Hyatt and union reach national settlement after four years of strife

This is good news for Hyatt family member Penny Prtizker, the new U.S. commerce secretary, as the family was dogged by the labor strife. It also shows that U.S. unions aren't dead, and that hotel employees have the right to do their jobs with dignity.

Hyatt and union reach national settlement after four years of strife

Airlines

NextGen air traffic control improvements imperiled by budget hawks

The efficiencies of the NextGen system will practically pay for themselves, but budget hawks see any federal government spending as part of the Evil Empire.

Airlines

Southwest offers free Dish Network TV through in-flight promotion

In bring your own mobile-device style, Southwest passengers will be able to access free TV and on-demand programming from Dish Network during a limited-time promotion. You can expect there will be a fee for such access through Wi-Fi provider Row44 in the near future.

Business Travel

Marriott Rewards members can skip registration desk with mobile check-ins

Marriott's app updates streamline the check-in process for guests, although they still have to stop by a mobile check-in desk to pick up a key card. It's definitely an improvement, but further enhancements are called for.

Marriott Rewards members can skip registration desk with mobile check-ins

Airlines

Heathrow or Frankfurt airports: Which do you hate more in transit?

When trying to decide which are the world's lousiest airports, there is just so much ammunition and fodder. Fortunately, competition among airports is heating up, and the worst will suffer for it.

Business Travel

Hotel chains warms to the cool factor to woo millennials

Hotel brands such as Holiday Inn Express and Marriott would do well to focus less on marketing and more on actually transforming their properties into facilities that would better appeal to hipper, business travelers.

Business Travel

Business travel apps that work offline are essential when you roam

Nothing can be more frustrating when you travel than being unable to use essential apps because the roaming charges would kill your budget. Apps such as TripIt, Dropbox, and Viber are set up for offline use or work well when you find a place with Wi-Fi.