Just because corporations have negotiated fares with their preferred airlines doesn't mean these corporations don't have to be vigilant about carriers lowering their fares. A lack of vigilance about these price drops means businesses are wasting money, and leaving themselves open to charges of wastefulness to foes in the corporation.
With 1,000 customers signed up for its open-booking platform, and 5,000 new clients enrolled in all its products over the last year, Concur is getting increasingly mainstream in the corporate travel industry. That's a challenge for establishment companies such as American Express, Carlson Wagonlit Travel and BCD, which must pay heed to the insurgent.
Travel Leaders Group may see an opening to acquire some travel agencies in Europe to fuel its growth while American Express Business Travel figures out how a proposed joint venture with a private equity group is going to work.