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Business Travel News

These articles explore key aspects of the industry, including travel buyers, distribution, duty of care, and loyalty programs, providing valuable insights for stakeholders and decision-makers. Travel buyers will find relevant information on the latest procurement strategies, negotiation tactics, and supplier relations, enabling them to make informed decisions and optimize their travel programs. In the realm of distribution, the archive covers the evolving landscape of booking channels, global distribution systems (GDS), and direct connects, shedding light on the challenges and opportunities in this area. The archive also delves into the critical issue of duty of care, emphasizing the importance of traveler safety, risk management, and compliance with ever-changing regulations. Learn also how companies are leveraging loyalty programs to enhance traveler satisfaction, drive cost savings, and foster long-term relationships with suppliers.

Business Travel

Skift Business Traveler: Getting Into the Credit Card Game

Skift Business Traveler: Getting Into the Credit Card Game

Airlines

American Express Plans to Open More Airport Lounges

The American Express-American Airlines airport lounge deal was a victim of airline consolidation. There's little need to partner with an airline, though, if Amex can build its own lounges at the airports. It's a work in progress, and we'll see how the experiment works out.

American Express Plans to Open More Airport Lounges

Announcements

Skift Business Traveler: American Air and US Airways Get Closer

Airlines

American Airlines and US Airways To Begin Select Codeshares

American Airlines and US Airways are proceeding apace with the merger integration. The two carriers dreamed of days like this a few months ago when the Justice Department's antitrust suit threw the whole thing into doubt.

Announcements

Skift Business Traveler: Recovering from the Storm

Skift Business Traveler: Recovering from the Storm

Airlines

JetBlue Says It Did the Right Thing For Safety Reasons

JetBlue was the only airline to shut down operations in Boston and New York for an extended period. With customers facing endless waits at the airports and on the phones, did JetBlue make any errors in its preparations or response to the situation over the weekend and its aftermath? You weren't hearing any such admissions today.

JetBlue Says It Did the Right Thing For Safety Reasons

Airlines

JetBlue Customers Vent on the Airline’s Blog and Facebook

JetBlue should cop to the fact that they blew this one, and didn't handle the operational challenges appropriately. Big mea culpas are undoubtedly in the works.

JetBlue Customers Vent on the Airline’s Blog and Facebook

Airlines

American Airlines and US Airways Begin to Share Lounges and Miles

OK, these baby steps are the easy part in the integration of American Airlines and US Airways. Game on.

American Airlines and US Airways Begin to Share Lounges and Miles

Announcements

Skift Business Traveler: How Airlines Handle Delays

Announcements

Skift Business Traveler: Brace for Even More Bad Weather