Some travel brands have mastered the art of using FOMO to get us to buy right now. But there's value for some travelers in missing out, at least on the anxiety.
The world is in dire need of better, more realistic hospitality training and accreditation. Hospitality and social environments will only continue to grow as we desire to get off of our phones, look up from screens and take in generous hospitality and be surrounded by others in lively environments.