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Airline News

Bringing you the latest airline news and airline industry insights. Get the need-to-know developments in passenger experience, ancillary services, revenue management, and loyalty and technology.

Airlines

Wrong New York airport: How the EWR-LGA-JFK triangle snares every kind of traveler

There's nothing like showing up at the wrong airport and realized that you're about to spend at least $50 to just narrowly miss your airplane.

Airlines

How Spirit Airlines is becoming the Ryanair of the U.S.

Spirit is expanding rapidly despite its hard-earned reputation for nickel and diming and leaving passenges high and dry when things go wrong.

Airlines

Airlines’ fuel surcharges have no relationship whatsoever to the cost of fuel

Fuel surcharges are the most egregious on international flights where, the study shows, airlines have been relying upon them to cut out tiny profit margins owed to travel agents.

Airlines

EU says it needs 3 years to improve air traffic management

EU's Single European Sky aims to offer cheaper flights and fewer delays, although its timing might be off as member nations' short term plans vary in efforts and airlines will face higher costs for reorganization.

Airlines

Qatar Airways is still on the top of the Skytrax charts

Pity the U.S. and European carriers who can't compete with the Middle East's geography, labor laws, customer service, on-time rates, clear baggage policies, and all the other elements which mean Qatar and its regional peers will likely stay on top for some time.

Airlines

SkiftUX: Future of airport user experience is in Gulf, here’s why

The future of all air travel in in the Gulf/Middle east region, and at some point a combination of Emirates, Etihad, Qatar and Turkish airlines will dominate the world. Only a matter of time.

Airlines

Portland man who “whipped it off pretty fast” for the TSA found not guilty

The stripping businessman thought the TSA was going to far during the screening process, so he showed them what too far really meant. Then he made a few planeloads of travelers miss their flights.

Airlines

Location tracking software maps passengers mid-flight

Skyhook, a location data provider for apps, can now track users while flying. How about connecting this with Uber to have a car waiting at the airport?

Airlines

Singapore’s Changi wondering how many terminals it should add to stay on top of its game

This being Changi, any discussion of terminals also needs to include speculation about whether this also means an IMAX movie theater, an indoor pool, a golf course, or something even cooler.

Airlines

SkiftUX: Healthy airports catching on with yoga, walk paths, organics

Hard to make older U.S. airports inviting through change sin structural design, but this is one good way to improve user experience. Especially since airlines aren't thinking about it.