Airline News

JetBlue doesn't want to be JCPenney. The airline certainly wants to attract more business travelers, but it adamantly seeks to ensure that changes don't come at the expense of its leisure traveler customer base. The balancing act will gradually become more of a challenge as Mint service expands, but it isn't a huge issue for the moment.

Making in-flight Wi-Fi free for good would change the competitive landscape forcing other airlines to consider free connections for the future. JetBlue might be late to the game, but it's making up for it in a big way.

Kudos to the house panel for the humor and savvy in leveraging BuzzFeed, but the chairman's opposition to in-flight voice calls is based on pandering and misinformation about a service that has worked without incident on international airlines for years.

Let's see: Now we have a powerful Congressman telling passengers to keep their personal lives to themselves as one of his arguments against in-flight voice calls. Passengers on European, Asian, Middle Eastern and Latin American Airlines have been making in-flight voice calls for years, and without major flareups.

Expedia tries to sum its survey with a sunny figure that says 84 percent of passengers believe fellow flyers are considerate, but the excitement around increased in-flight device use suggests most people prefer to fly with as little human contact as necessary.

KLM isn't afraid to experiment, even if some ideas (social seating?) sound like real duds. This, on the other hand, is a welcome treat and a great reason why anyone flying KLM should tell all their friends what airline they will be on.

The arms race in premium lounges continues this year as the majors fight for the most valuable premium flyers.

The merger of US Airways and American Airlines is now a done deal. That was easy. Now comes the hard part.

A small peek into consumer perceptions of travel brands, and how they think about it.