Amadeus Acquired SkyLink to Infuse Its Products With Conversational AI

Key Points

• Amadeus has acquired SkyLink to enhance its products with conversational AI, especially for business travel.
• The integration aims to enable travelers to book hotels and flights quickly via conversational interfaces, delivering cost savings and productivity gains.
• Amadeus plans to expand SkyLink's AI technology beyond corporate travel to its airline, airport, and hospitality solutions in the future.

Summary

Amadeus has acquired New York-based SkyLink, a move intended to integrate conversational AI into its product suite, particularly targeting business travel solutions. SkyLink's technology will allow travelers to book hotels and flights through conversational interfaces, promising efficiency and cost benefits for businesses. While the immediate focus is on corporate travel, Amadeus plans to extend this technology to its airline, airport, and hospitality offerings.