Why fast, free in-flight Wi-Fi is an empty airline promise that should be replaced with the truth
Skift Take
Airlines must create a goal in delivering Wi-Fi: either subsidize a basic connection for all passengers and make money from higher ticket sales or offer a high-priced service to a limited number of business flyers.
It has been five years since American Airlines first launched Wi-Fi on its domestic flights in the U.S. and, frankly, since that time, Wi-Fi on airplanes is still stuck on the runway. It’s expensive, slow and based on Go
