2026 Archives

Marriott alone owes loyalty members $4 billion in unredeemed points. Across seven hotel giants, the total tops $11 billion. The numbers signal strength, not weakness.

Montage is thinking deeply about how to grow while preserving its service culture and attention to detail.

The Trump administration wants to privatize TSA following two government shutdowns in which TSA officers missed two paychecks in each. During the most recent partial shutdown, airports across the country experienced hours-long wait times at security as a result of staffing shortages.

Agentic AI promises to collapse research, planning, and booking into one conversation — assuming travelers ever decide to trust it.

British Airways is taking the unusual step in permitting in-flight phone calls to take place on planes with Starlink. In the U.S., it is illegal to make such phone calls, but they are allowed in the UK and the EU.

Africa is finally tearing down its visa walls — but until intra-African flights get cheaper and more frequent, open borders alone won't unlock the continent's tourism potential.

United is segmenting its business class and premium economy cabins, offering customers fares that are similar to basic economy.

ICE’s presence in Minnesota took a toll on its tourism industry. Now, the question is whether the state can use its time in the spotlight to attract visitors.

B&B Hotels has found momentum by scaling a focused budget model across Europe’s fragmented markets. The next phase is proving that the same formula can work in markets like the UK and the U.S.

New U.S. entry rules and fees are adding friction for travelers, as hotel giants quietly reshape midscale stays and buffets face a sustainability overhaul.