Deal Engine Raises $5.3 Million to Help Airlines Save Post-Booking
Photo Credit: Latam Airlines is a client of tech startup Deal Engine. Wikimedia Commons / Adam Moreira
Skift Take
There weren't big numbers this week, but there were investments from some big-name venture capital firms: F-Prime Capital, JetBlue Ventures, Thayer Ventures, and Plug and Play.
Travel Startup Funding This Week
Each week we round up travel startups that have recently received or announced funding. Please email Travel Tech Reporter Justin Dawes at jd@skift.com if you have funding news.Three startups working in travel tech announced nearly $17 million in funding this week.
>>Deal Engine raised a $5.3 million seed round, led by F-Prime Capital with participation from Thayer Ventures, PAR Capital, Plug and Play, Sandor Palfy, and Gilad Bernstein.
The Deal Engine software platform automates airline ticket refunds and changes on behalf of airlines, online travel agencies, and other clients.
Airlines spend 2–5 percent of annual revenue on call centers dedicated post-booking activities because much of it is done manually, the company said. Deal Engine is meant to save some of that money by preventing consumers from making a phone call.
“The user interface empowers our clients’ customer service to process 100 times more in one-tenth of the time,” said Alex Jara, CEO of Miami-based Deal Engine.
In total, he said there are
