Pent-Up Travel Demand, Staffing Shortages Drive Travel Advisor Burnout
Photo Credit: A feeling many travel advisors have experienced recently Getty Images
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Travel agencies need to develop more strategies to tackle advisor burnout. They can't afford to lose more advisors because they've struggled to fill roles since the start of the pandemic.
The pent-up demand for summer travel has sparked a boom in business for travel advisors, whose services were already in high demand due to the pandemic driving more consumers to seek guidance before booking trips.
But the increased workload is leading many travel advisors to feel overwhelmed, with a recent survey by TravelAge West revealing that 52 percent of such professionals are suffering from burnout. Industry executives also acknowledge that labor shortages are contributing to a large-scale sense of burnout.
"Yes, there have been a lot of overworked (and) underpaid conversations in the last few years. Especially at the beginning of the pan