2020 Archives

Why does CEO Gary Kelly say he's "happy"? The airline is aggressively going after leisure travelers and has added a bunch of new routes. Still, it's not all clear skies ahead for the LUV line, as potentially fractious union negotiations loom.

Accor sees plenty of revenue growth opportunities, but it needs to move swiftly against competitors to dig out of current financial realities and pandemic misery.

The world's largest airline will be half the size it was through the end of this year. But CEO Doug Parker thinks its flight network makes American uniquely poised to recover faster. The trajectory of the pandemic, of course, will determine if he's right.

Video conferencing looks like it will take a bigger chunk than expected out of revenue next year, with a fifth of employees bearing the brunt.

Many guests pay travel agencies in advance for hotel bookings. But some agencies hold the money until weeks after a guest has checked out. Many hoteliers want to get the payments sooner. They could learn a few tricks about that from airlines, which have tamed the payments monster.

Domestic leisure travelers in Asia are booking at vastly shortened lead times and the usual channels to generate demand are no longer enough. Is this the start of a more equal distribution landscape for suppliers?

Covid screening is all the rage. But the point where all these trials and pilots materialize into something coherent, with the backing of governments, needs to arrive soon.

Give Tripadvisor credit for its attempts mid-pandemic to diversify its various revenue streams at a time when Google is rising. But the latest push to get price-conscious travelers to book their entire trips on Tripadvisor will be a tough sell.

The pandemic has created an opportunity for Brand USA to demonstrate its ability to drive immediate demand for tourism and meetings services once international travel resumes in earnest. Will the organization rise to the challenge?

Our second annual Short-Term Rental Summit will feature a two-day event looking at two of the areas in travel that have actually experienced growth during the pandemic: short-term vacation rentals and outdoor travel. Day one will feature STR leaders and day two will be driven around outdoor activities.