Tourism News

For Skift Research Subscribers launch

Deciding on a Re-Engagement Strategy: Product-Focused or Traveler-Focused?

Most destinations’ marketing campaigns lead with what is on offer, such as price, product, or infrastructure. But the travelers who are most likely to return want to know what is on offer to them personally. Should the focus be on marketing the destination as a product, or should marketing target the traveler?

Five Types of Travelers Driving Premium Demand 

Premium is evolving beyond a product category to become an entire ecosystem. Instead of chasing each other’s offers and upgrades, travel brands should leverage the premium economy through the lens of customers they already interact with.
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