Skift Take
This week in digital, Airbnb hosts in closed Facebook groups have been posting confidential guest information. Privacy concerns have also been on a rise for event planners as facial recognition becomes an industry norm.
Facebook Removes Airbnb Host Group That Ridiculed Guests: When guests stay in short-term rentals, they shouldn't have to worry that hosts might be sharing their intimate photos and personal information on Facebook, whether it be in nominally private groups or not. Airbnb, Vrbo, Facebook, and others need to be more vigilant so that their hosts aren't violating privacy policies on their platforms or elsewhere.
Why Are Airline Websites So Bad at Inspiring Travel? There are floors full of marketing folks and techies at Expedia, Booking.com, United, and American Airlines who are measuring whether consumers click faster on the yellow button or the red banner. Can airline websites afford to be cheerleader, confidante, and payment processor simultaneously?
Online Travel Agency Giants Are on the Backfoot in Tours and Experiences: Expedia, Booking.com, and Ctrip are boosting the supply of sightseeing and experiences options that can be booked in merely a few clicks. But several factors are