The majority of first travel searches have no mention of a brand or destination, putting publishers of digital destination information in a uniquely influential position. Yet publishers are challenged to differentiate themselves in an arena with an overwhelming number of options.
Unlike many other parts of travel which are increasingly mobile-first or mobile-dominant, the early phase of travel planning is still laptop/desktop heavy. Travelers tend to look through a myriad of sites for inspiration on where to travel.
In our latest Skift Research report, The State of Online Travel Media 2018, we take a closer look into how travelers select their next destinations, as well as the channels they use for their research and the online travel media they read to plan for their trips. We then provide detailed profiles of 48 online travel publishers in four categories: traditional print-to-digital travel guide publishers; news sites and magazines with strong travel sections; travel booking platforms; and Google. We also examine the challenges these publishers face.
Although it’s an overcrowded space with great challenges for monetization, the innovative blending of the right content and technology will make users stick around.
Last week, we launched the latest report in our Skift Research service, The State of Online Travel Media 2018.
Below is an excerpt from our Skift Research Report. Get the full report here to stay ahead of this trend.
From Print to Digital: Travel Guides
This section analyzes the online presence of travel guide publishers with a legacy in print.
Lonely Planet: As befits the leader of the travel guide pack, Lonely Planet has the most comprehensive and visually stimulating content with good integration of text, photos, video and offers for printed guides. For the traveler who wants to figure out the next destination, the landing page is a dream. The content is tailored to their brand promise of independent travel. Blogs nicely complement the city and country guides and provide a more current and frequently off-the-beaten path options even for popular destinations.
Lonely Planet’s Thorn Tree forum, which predates TripAdvisor, is still there after a brief period offline. However, it’s much less prominent on the site. Lonely Planet is one of the few sites that had any gay-friendly content. There were nearly 2,000 results for “wheelchair” but the information was limited, with brief mentions of accessibility. The site hands off to Viator for activities and Booking.com for hotels.
Fodors.com: Fodors.com is an inviting mix of recommendations and destination guides, text and visuals. Content is organized under destinations (with links to printed guides), trip ideas, hotels, news (the blog), forums and – unusually among similar sites reviewed – cruises. The search feature does the website no justice and would make a usability expert weep. Hashtags in each article would help discovery. Content is available in print, mobile apps and as eBooks.
The blog is compelling, with articles like the Fodor’s No List 2018, that address topics like overtourism and racial tensions. The Trip Finder feature has some fun aspects, with articles like Dark Places: The World’s Most Morbidly Fascinating Destinations. Fodor’s was the first travel guide publisher to produce LGBTQ content, according to the company, but there’s not much content there now. The metasearch handoff to hotel bookings resulted in unrelenting pop-under ads; tours and activities bookings go to Getyourguide.com. Fodor’s is owned by Internet Brands, which also owns FlyerTalk and WikiTravel.
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Photo credit: Travelers today still rely on desktop and laptop computers to research travel. A woman uses her laptop to do research. jeshoots / Pexels.com