Event Planners Deal With Business Model Disruption
Photo Credit: The Web Summit 2013. Meeting planners are gearing up for a new reality where alternative revenue streams are more important. Flickr / William Murphy
Skift Take
The hubbub over commission cuts seems to have died down for now, although agents and planners are scrambling to figure out what to do. Booking away from Marriott and Hilton properties may not always be the best move for a client, so it will be interesting to see how this all shakes out.
We took a look last week at the factors that are leading Marriott and Hilton to cut commissions on group bookings.
This week, Skift contributor Robin Amster spoke to meeting planners and travel agents about their thoughts on this new challenge, and they aren't happy. The quest for new revenue streams has begun, although it looks like these cuts will end up being less drastic than the airline commission cuts that devastated travel agents in the 1990s.
We've also got the latest on changes to Marriott's loyalty program and a hot take on why business travel is so broken. Take a gander below.
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