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2017August

Travel Booking

4 Takeaways on the Future of Travel Distribution and the Accompanying Channel Shock

Airlines around the world are looking to revamp their distribution and merchandising efforts. Most of the innovation is happening in Europe right now, but U.S. airlines are starting to experiment, as well.

Online Travel

Interview: Ctrip CEO on Growth Strategies and Employee Empowerment

Ctrip dominates online travel in China and will benefit from the continued shift from offline to online bookings. Additionally, the company is pushing more into the lucrative outbound market. We discuss these trends and more with CEO Jane Jie Sun.

Interview: Ctrip CEO on Growth Strategies and Employee Empowerment

Airlines

KLM Becomes Among the First Non-Chinese Airlines to Accept WeChat Pay

KLM is a little less reliant on Chinese customers than other major airlines, but it's good to see the Dutch carrier taking the chance on a new way of accepting payments. We're betting it'll work out well for KLM. And we suspect other airlines will follow.

KLM Becomes Among the First Non-Chinese Airlines to Accept WeChat Pay

Business Travel

Appealing to Gen Z and Everyone Else — Meetings Innovation Report

While this week's Meetings Innovation Report takes a closer look at how to craft meetings for younger participants, from Generation Z to millennials, the truth is that all of these strategies make for more engaging, entertaining, and meaningful events.

Food and Drink

Chefs+Tech: Elements of Fine Dining Creep into Fast-Casual

The term "fast-casual" seems loosely defined as fast food steps up its game and full service restaurants become more casual to adapt to changing times. Now, some of the elements that define fine dining are showing up in more casual formats. Lines = blurred.

Chefs+Tech: Elements of Fine Dining Creep into Fast-Casual

Business Travel

How Ineffective Hotel Audits Are Causing Companies to Overspend

Companies put a lot of time and effort into creating a successful hotel program–– but without regular rate auditing, they may be leaving money on the table.

How Ineffective Hotel Audits Are Causing Companies to Overspend

Online Travel

Travelport Signs MakeMyTrip Deal as the India Online Travel Agency Diversifies Its Distributors for Now

Travelport's distribution deal with India's largest online travel agency suggests that it can punch above its weight. But Travelport still faces a struggle against its much larger competitors.

Travelport Signs MakeMyTrip Deal as the India Online Travel Agency Diversifies Its Distributors for Now

Business Travel

Gen Z Won’t Tolerate Boring Meetings That Aren’t Interactive

If you want to engage Generation Z, ditch the paper, be authentic, and keep those presentations moving.

Gen Z Won’t Tolerate Boring Meetings That Aren’t Interactive

Hotels

8 Takeaways on Airbnb’s Road to an IPO

Consider this your CliffsNotes on all things Airbnb as the company continues to mature.

8 Takeaways on Airbnb’s Road to an IPO

Overtourism

Interview: WTTC’s New CEO Knows Overtourism Will Top Her Agenda

It's not that the travel industry doesn't understand that overtourism is a problem. It's an issue that at times might conflict with their bottom lines, and there is a lack of thoughtful and effective plans on how to deal with it. Guevara is already working on the topic — and we'll be watching to see how creative she and the WTTC can be.

Interview: WTTC’s New CEO Knows Overtourism Will Top Her Agenda