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2017August

Business Travel

Hostelworld Has Ambitions to Complement Bookings With a Sense of Community

Now that Hostelworld has largely finished integrating Hostelbookers, it can turn its attention to developing features that would make it more relevant to users during their travels. None of the initiatives are exactly game-changing, but what the company is hoping is that it will make travelers more likely to click on its app rather than that of a competitor.

Hostelworld Has Ambitions to Complement Bookings With a Sense of Community

Announcements

Skift Global Forum Opening Event Venue Revealed

We'll provide the venue, you bring the fun. Today, we are pleased to announce our Skift Global Forum Pre-Evening Opening Event venue.

Skift Global Forum Opening Event Venue Revealed

Airlines

Alaska Airlines Will Finally Add Speedy Wi-Fi on All of Its Big Jets

We know it takes a long time to retrofit airplanes. And we know airlines hate to remove planes from service. But we wish Alaska could work faster to add speedy Wi-Fi. Three years is a long time to wait.

Alaska Airlines Will Finally Add Speedy Wi-Fi on All of Its Big Jets

Airlines

Delta Air Lines Will Take Some Customer Service Calls via Video Chat

Yes, Americans do make video calls in their everyday lives. But they make them using machines they own. Do airline passengers want to resolve issues by using one of five kiosks in an airport terminal? Perhaps some do, but we're betting many will find the phone just as useful. This seems like it would have a been a novel announcement in 2009.

Delta Air Lines Will Take Some Customer Service Calls via Video Chat
Free Read

Business Travel

It’s Time to Close the Gap Between Corporate and Leisure Travel Tools

Leisure travel has seen increased technology capabilities in recent years, but managed travel still lags far behind. Using an integrated tool that incorporates mobile experiences found in the leisure space can help close the gap to improve traveler satisfaction, drive adoption, and increase savings.

It’s Time to Close the Gap Between Corporate and Leisure Travel Tools

Business Travel

Why Virtuoso’s New Must-Go Destinations Feel Similar

A new Virtuoso survey focusing on coveted luxury destinations for fall and the holidays doesn't cover new territory, but some trends are revealed by reading between the lines.

Why Virtuoso’s New Must-Go Destinations Feel Similar

Business Travel

New Skift Research Report: The State of Conferences and Events 2017

The rapidly evolving conference and events sector is facing increasing competition. While competition brings better technology solutions, organizers need to maintain value in their conferences to remain viable in the long-term.

New Skift Research Report: The State of Conferences and Events 2017

Business Travel

What Travel Can Learn From Michael Kors’ Acquisition Strategy

Whether we’re selling hotel rooms or stilettos, the luxury marketplace is riddled with similar challenges and opportunities suggesting greater collaboration could be useful to brands in both industries in their pursuit of becoming lifestyle brands for affluent consumers.

Business Travel

Luxury Companies Create Gateway Products for Tighter Budgets

Should luxury companies introduce lower-priced offerings, or do they risk diluting their brand and/or cannibalizing business from the main brand? We look at how several high-end travel companies are approaching the challenge.

Luxury Companies Create Gateway Products for Tighter Budgets

Online Travel

MakeMyTrip Puts a Brave Face on Booking.com Encroachment

In India, market leader MakeMyTrip is betting on a multi-pronged strategy to defend itself against the intrusion of Booking.com on its turf. Execution matters. But so does the patience of MakeMyTrip's key backer, Ctrip.

MakeMyTrip Puts a Brave Face on Booking.com Encroachment