Thailand's Kobkarn Wattanavrangkul is in the vanguard among the world's tourism ministers for shunning targets for visitor numbers and switching to a focus on boosting daily spending and length of stay. An end to tourism stunts (like plastic surgery contests) will be welcome, too.
Thailand is now so popular for holidays that almost 35 million foreign tourists — equivalent to half the country’s population — are expected this year.
As the influx gets harder to manage, the government is shifting strategy. It’s now targeting a minimum increase in tourism revenue of about 5 percent annually instead of a particular number of visitors, Tourism Minister Kobkarn Wattanavrangkul said. That means encouraging longer stays and higher daily spending, a mix the typical Australian holidaymaker exemplifies, she said.
“Maybe they’re the ones who are like: this is my time — I eat, I shop, and I eat, and I shop,” Kobkarn, 56, said in an interview.
Australian visitors were among the top 10 biggest spenders in terms of per capita daily expenditure last year, forking out 5,831 baht ($172), Tourism Ministry data shows. Their average length of stay of almost 14 days was the highest in that group. Some nationalities take even longer holidays but tend to be more parsimonious. British tourists, for instance, stayed for just over 18 days on average while spending 4,376 baht daily.
Tourism is a bright spot for Thailand’s economy, which faces challenges such as political uncertainty and sluggish consumer demand. The sector makes up about 18 percent of gross domestic product, Kobkarn said in the interview in Chiang Mai last month.
“We no longer have a target for number of tourists,” she said. “We shouldn’t go beyond the limit that we can cope. But there’s no statistic on that yet. When people say that Phuket may be too crowded, or Bangkok is too crowded, we have to make sure that we are introducing new destinations too.”
Arrivals from overseas more than doubled in the past decade, powered by a surge in Chinese holidaymakers who contributed 28 percent of 1.6 trillion baht in foreign tourism receipts in 2016.
Affordability is one reason why Thailand has usurped Malaysia as Southeast Asia’s most popular destination, but Kobkarn said the nation must focus on quality as well as cost to tackle emerging competitive threats from the likes of Myanmar and Vietnam.
Quality doesn’t just mean targeting wealthy tourists as Thailand needs travelers on a variety of budgets, Kobkarn said. Instead, it refers to offering good value experiences that encourage return visits, increase the average length of stay and bolster daily spending per head, she said.
Visitors from the Middle East are the biggest per capita daily spenders, according to the Tourism Ministry data. Chinese tourists stood out for above-average expenditure and sheer number of arrivals — 8.8 million, dwarfing other nationalities and making China the most important single country for tourism receipts.
Thailand’s years-long tourism boom slowed somewhat in recent months. That’s partly because of terrorist bombings in resort towns in August last year and a clampdown by the military government on some operators of large Chinese tour groups, which were judged to generate insufficient local spending.
Arrivals are likely to pick up in the second half of 2017 as security concerns fade and Chinese visitors embrace independent travel over package tours, according to Bloomberg Intelligence.
That signals more strain for the country’s airports, some of which are already stretched beyond capacity. State-run Airports of Thailand Pcl is planning to invest about $6 billion over a decade to try to ease the bottlenecks.
Even as Kobkarn tries to focus on revenue targets rather than visitor numbers, arrivals are projected to climb, whether drawn by the allure of white-sand beaches in resorts such as Krabi, the gastronomic delights of Bangkok or the perennially notorious sex capital Pattaya.
The Bank of Thailand forecasts 34.9 million tourist arrivals this year, a climb of about 7 percent from 2016, and 37.3 million in 2018. That’s projected to help Southeast Asia’s second-largest economy expand 3.5 percent in 2017 and 3.7 percent next year.
Thailand needs to be a quality tourism destination since a range of factors can prevent it being seen as the cheapest, such as rising wages or an appreciating exchange rate, Kobkarn said.
“We’re working very hard for people not to think only of the cost,” she said. “We’re not the best. We still have many negative things. But we’re very sincere in improving ourselves.”
©2017 Bloomberg L.P.
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Photo Credit: Thailand Tourism Minister Kobkarn Wattanavrangkul thinks her country must act fast to adjust its strategy. It needs to be a quality tourism destination because a range of factors can prevent it being seen as the cheapest. Bloomberg