2016 › November

Most travel brands probably get too focused on day-to-day operations to think about stepping back and telling a story. That should probably change, and Nwokorie's ideas seem like a good place to start.

Disruption makes for strange bedfellows and in hospitality, that means partnering with a cool eatery or food delivery service, or chucking the decades-old, tried-and-true but dated technology and signing up with a new computer-in-the-cloud vendor. Above all, being bland and the same as everyone else is a deal-breaker.

It's been a roller coaster week (not to mention year). And when it comes to corporate travel, we still expect to see a lot of ups and downs as the world adjusts to a new reality.

Google may not be on the road toward becoming an online travel agency, but the search engine is inserting itself more aggressively in the travel research and hotel-shopping process.

With dozens of online sources available to consumers, travel consultants need the ability to clearly articulate the benefits of consulting an expert.

It will take months and maybe years for the full impact of a new U.S. president to be felt in the corporate travel industry. Right now all we have are campaign promises and threats, and lots of questions about the future.

As consumers become more comfortable with last-minute mobile booking — and require more depth in their travel experiences — those who sell tours and activities need to adapt their offerings.

Families still lack a trusted and useful travel guide for the digital age, and perhaps startups like Winnie that want to make it easier to find activities and places on the go will make family travel more enjoyable for the parents who plan everything.

If taking a year off to travel the world sounds too good to be true, it probably is. We don't doubt more people are interested or open to doing something like this than in the past, but for many people their bank accounts and bosses will keep standing in the way of this freedom.

A race to the bottom on fares benefits no one. Airlines need to remember that consumers look at other things apart from the final price.