As tour operators become more nimble with their use of mobile technology, they'll be able to strengthen their appeal to consumers who are looking to purchase tours and activities on demand.
During the 2016 Skift Global Forum, we had the pleasure of speaking with a host of the travel industry’s top leaders from across every sector.
And after first speaking to them on stage in front of the 1,000+ audience, we took another few minutes with them to ask follow up questions and get more insight in our backstage Skift Take Studio.
Peek CEO Ruzwana Bashir, who had just been interviewed on stage by Skift founder and CEO Rafat Ali, sat down solo in the studio to talk about connecting people to experiences using mobile, empowering tour operators through their mobile phones, how consumers are pushing forward the on-demand travel economy, and how shifting consumer expectations are changing the travel industry.
This series is presented by Mastercard
Subscribe to Skift Pro
Subscribe to Skift Pro to get unlimited access to stories like these ($30/month)Subscribe Now
Hopper CEO Hopes to Create a Google-Crushing Superapp for Travel
The generational signs are there, according to Hopper Chief Frederic Lalonde , and they're showing a future for superapps in the West.
Lebawit Lily Girma | 4 days ago
U.S. Destinations Rush Plans to Welcome Return of International Visitors
Those U.S. destinations that have stayed ready during the pandemic for the return of international visitors don't have to waste valuable time getting prepped. The White House's unexpected relaxation of rules, however, has tourism officials scrambling.
Rashaad Jorden | 5 days ago
Booking Holdings CEO Expands on the ‘Connected Trip’ Vision
CEO Glenn Fogel has said before Booking Holdings must knit together "the connected trip" for customers, but not everyone has grasped the vision. Fogel seems right in saying that selling bundles of travel products is no longer enough in an era of Uber- and Amazon-style customer service.
Sean O'Neill | 5 days ago