2015 Archives

New devices create new sets of customer behavioral data to study and personalize.

This is bad business for Egypt that certainly won't give tourists the impression that travel in Egypt is easy.

The U.S. carriers aren't sure how to battle the Gulf airlines, so they're turning to government for cover. They should be thinking more about the consumer.

This series looks at the driving factors behind travel purchasing behavior, with the first report focusing on an issue looming over the online travel sector: shopping cart abandonment. Understand the reasons behind travel's high abandonment rate and strategies to win back customers. Download the report for free!

Our minds aren't in the gutter. We just think a name should mean something. Hotels and their consultants have become so focus-group centric that they are coming up with lazy names.

What can we say? Yellow and Gold make Green. With the high demand to attend St. Patrick’s Day celebrations in Dublin, New York and Boston, this announcement could not be better timed.

Hilton Design Studio is helping ramp up the brand's game on the international architecture and design scene, where an emphasis is placed on creating spaces that make locals proud.

Airports need to be present for guests who are visiting for both pleasure and business.

And the beat goes on.

The Wi-Fi utility is the be-all and end-all in the hotel industry. Get it wrong and your customers will shout about it by all means and channels possible.