2015 Archives

Marriott is the first large hospitality chain to market with mobile payment, offering another mobile arrow in the company's digital quiver that accounts for 1 out of 5 bookings group-wide.

It's better to be an early mover in an emerging trend than compete against a dozen or more established companies -- unless you can innovate on others' ideas and emerge with a far superior product.

This is one to watch more than thrice.

There are hints that while millennials have largely moved away from traditional travel agents, there are use cases that require them and sub-cultures that will continue to use them one way or the other.

We're already on the record for saying that Etihad masters showmanship. This latest campaign is further proof that the airline aims to be a superstar, and featuring Nicole Kidman as the face of 'Flying Reimagined' was a classy choice.

If you've seen one millennial you haven't seen them all. When it comes to vacation trends, their habits are as varied as their currencies and countries of origin.

The ultimate reward of awards is good press for the winners. But aiming for the prize--any prize--helps spur on airlines and airports to make air travel better. That has to be a good thing.

These organizations are facing competition from major hotel groups for the first time, but their relationship with independent properties and brand trust among consumers will keep them business even as independent sector heats up.

The skills hotels want from young employees don't require dissertations or multiple semesters of coursework to gain. They are behaviors learned at a young age that can be molded to fit the hospitality space.