2015 Archives

Alitalia can always introduce brand new cabin structures when it's profitable, but it's the customer experience improvements which should make the real difference here.

Travel and tourism is the second-fastest growing sector globally, with 3.9 percent per annum over the next ten years. Now the challenge is to get the right kind of talent to build for that growth.

Starwood's keyless entry program is rife with bugs, but it's still a win.

These are the aviation trends we were talking about this week.

When you consider the direction Alitalia could have gone, conservative is not a bad choice after all.

There's no easier way for a hotel to distinguish itself than a restaurant that doesn't act like a hotel restaurant.

Delta, American, United and Southwest are enjoying their moment now, with industry consolidation stabilizing the market, so they aren't likely to risk the disruption that Lufthansa's actions are likely to trigger.

Summer and winter recess is truly one of the best times to push people to explore new destinations and seek adventure.

Listen now for deep and interesting conversations around the inspirational, psychological, anthropological, and design-driven changes happening throughout the global travel industry. Subscribe today!

Finally, an airline found a way to fit a VIP lounge on the interwebs. It's so 'La' that we're all a 'Di-Dah.'