Gogo CEO Michael Small on Digital Habits of Air Travelers at Skift Forum
Skift Take
When the day comes that air travelers don't have to pay $37 for Wi-Fi on a long-haul flight, then that will be a good thing for both airlines and passengers.
Michael Small, CEO of Gogo, the in-flight Wi-Fi provider, spoke October 15 at the Skift Global Forum.
Small, who has more than 30 years' experience in the communications industry and is transitioning Gogo from merely an air-to ground systems provider into sattelite-based Wi-Fi, discussed the topic, "The Digital Habits of Air Travelers and What Brands Can Learn From Them."
Here are seven things we learned from Small's discussion with Atmosphere Research Grou