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At the close of Monday’s Business Traveler (and a Bloomberg article to boot) we left with the question of when United’s operations are going to finally improve. Turns out, the airline has an answer: SOON. According to United’s operations team, July on-time performance is already markedly better than than June, a month marred by bad weather across numerous United hubs.

Among the telling data shared by the airline:

  • United’s arrival delay performance was about 20 points higher over the busy July 3-5 holiday weekend than where they closed the month of June
  • Despite system load factors ranging from the low-to-mid-90s across the U.S. and the low-to-mid-80s internationally, they achieved a significantly improved arrival delay performance over the July Fourth weekend. Their mainline arrival delay performace was above 70 percent each day of the holiday weekend, at 74.5, 77.0 and 72.0 percent.

Whether the earlier router outage will push the month’s on-time performance down the tubes compared to June is another question. But for now, hopefully United’s bad luck is behind them.

Social Quote of the Day

‏It is totally unbecoming & immature for reporters to tweet about travel problems EXCEPT WHEN THEY INVOLVE @AmericanAir DO NOT FLY THEM EVER

– @MarkHalperin | Mark Halperin, Managing Editor, Bloomberg Politics



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Residence Inn The Mix 2


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Your Turn

Skift Business Traveler’s de facto video team (and Reddit’s creative director of video) is currently out at RAGBRAI cycling across the entire state of Iowa. A dispatch from their journey is here.

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Photo Credit: Two ground crew members walk past a United Airlines airplane as it sits at a gate at Newark Liberty International Airport in Newark. Gary Hershorn / Reuters