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What to Know Now
The process of combining the reservation systems of American Airlines and US Airways begins this Saturday and runs for 90 days. One of the largest components of the ongoing merger, it’s also one of the most complicated — so prepare for a rocky few weeks.
To the airline’s credit, it’s brought in nearly 2,000 employees and learned lessons from other carriers. But as with all IT problems, no transition is seamless. Few will speculate on the scale of the calamity in store (though general consensus is that it should be far smoother than the UA-CO merger) but the Skift Business Travel team will have updates from the field. We’ve got American flights on both Thursday and Sunday.
Social Quote of the Day
Every time I arrive into the UK I wonder what it would be like if we had a world class airport and border service.
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Can be sent to gm[at]skift[dot]com or to @grantkmartin