2014 › October

Conley's focus on the guest gives him an understanding of the peer-to-peer business that few others can lay claim to.

Brands undertaking ambitious roving dining experiences need to reward their audiences for their social engagement to make the trip worth it.

Smarter insight into how Instagram users are engaging with brands always helps.

Virgin Atlantic is making a big bet on these Dreamliners. The airline's entire fleet currently stands at around 40, and within four years as it takes delivery of these new 787s, the Dreamliner will constitute more than half of Virgin Altantic's fleet.

A younger generation of Americans are becoming interested in outdoors, a trend that retail companies and the national parks can accelerate by making activities easy to access.

"Customers expect technology to be embedded before, during, and after their stay. They’re not going to thank you for it, they expect it. In the end, technology is not our business."