Taxi drivers are now becoming tourist guides as the Dubai Taxi Corporation has launched the tourist taxi project in collaboration with the Department of Tourism and Commerce Marketing (DTCM) in Dubai.
Mohammed Yousif Saleh, Dubai Taxi Corporation director of Fleet Operations, said drivers are currently getting trained under the project and some 1,590 of them are already graduates of the course.
He said a total of 3,504 vehicles are distributed among various services as Airport Taxi, Hatta Taxi, Ladies Taxi, public taxi and In-Safe Hands service and people with special needs taxi. These taxis made more than 20.2 million trips in the first half of 2013, at the rate of approximately 3.3 million trips monthly, during which it transferred about 35.1 million passengers at the rate of 5.8 million passengers per month, in addition to participating in a number of activities and events.
Fleet operation proficiency shows 96.39 per cent during the same period.
A total of 58,876 preventive maintenance jobs were completed in the first half of 2013 in the internal agency workshop premises compared to 53,900 in 2012, an increase of nine per cent; and 23,370 maintenance treatment jobs (correction) were done in 2013, an increase of up to 7.9 per cent as compared to 2012.
Saleh said the Fleet Operations also fixed 86 per cent of the total number of accidents recorded. He added that the administration had achieved a number of achievements and services, facilities and initiatives for clients during the said period. A variety of new services is being developed, including the In-Safe Hands service and ‘VIP vehicle service’.
The administration also distributes ‘Thank you’ cards for drivers in order to appreciate, motivate and encourage them to keep up the cleanness of the vehicle and good treatment of customers.
The drivers can, through this card, participate in monthly draws with Dh2,500 being given to the first winner, Dh1,500 for the second winner, and Dh1,000 for the third winner in addition to the development of the driver’s weekly Excellence Award.