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Chinese travelers are disruptive, and it has nothing to do with the behavior of a few tourists. Instead, it’s because they have a different culture and travel habits, and tourism entities will have to adapt if they want to win the new business.
The Hawaii Tourism Authority’s new marketing representative in China is asking Hawaii travel industry professionals to do more to accommodate Chinese travelers.
Brenda He (HUH) of Travel Link Marketing told a tourism conference in Honolulu on Friday that hotels need to support Chinese tour operators and provide some rooms at special fares.
She says companies should have a Chinese sales team because Chinese tour operators don’t do business the same way as Japanese tour operators.
The tourism authority views China as a major growth market. It recently hired Travel Link Marketing to promote Hawaii tourism in China.
He says her target is to bring more than 180,000 Chinese travelers to Hawaii next year. That’s about 30 percent more the 140,000 arriving this year.
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