Travel Technology

Mapping each room in thousands of hotels is a huge project, but more undertakings like that are needed to bring the hotel industry into the 21st century.

A new campaign from Uber One has brought together an unlikely pairing in Hollywood legend Robert De Niro and Sex Education star Asa Butterfield, as they become 'best friends' thanks…

Most agree that the airline industry needs an upgrade, but making it happen is the hard part.

Uber's CEO sits down with Skift's CEO to talk about the importance of building delightful products, the potential of autonomous vehicles, and the role of career compounding.

Incorporating travel insurance into the booking path can offer a deeper understanding of each individual journey. This gives brands the opportunity to create more personalized approaches, potentially unlocking loyalty from a much broader range of customers.

Against a backdrop of economic uncertainty, U.S. travel achieves record levels, with changing travel patterns highlighted by a decline in business trips.

If Meta wants its new AI chatbot to be used for travel, it has some catching up to do.

Cloud technology is revolutionizing customer service in travel and hospitality. By passing routine requests through flexible, efficient, automated, and intelligent systems, companies give their human agents more space to handle complex issues with a delicate personal touch.

As travel companies adjust to keep up with the shifting demands of today’s travelers — especially with blended travelers expecting personalized solutions that work for them in any context — delivering a seamless payment experience throughout the customer journey is essential.

Mews completed one of at least four travel tech acquisitions this month.