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Travel Technology

Travel Technology

Executives, Meet Your New Intern: Artificial Intelligence

Organizational shifts prompted by AI are already happening. It’s only a matter of time before it leads to job cuts.

Justin Dawes | 4 months ago

Executives, Meet Your New Intern: Artificial Intelligence

Travel Technology

Q&A: Loyalty and the Brand’s Role Across the Traveler Journey

Travel is a huge investment and a cherished experience for most people, and customers are demanding more from brands in exchange for their loyalty. Many travelers are making it clear that they want more than status and points — they want real relationships with companies (and people) who care.

Skift | 4 months ago

Q&A: Loyalty and the Brand’s Role Across the Traveler Journey

News Blog

Travel Counsellors Acquires Travel Sales Platform Planisto

Travel Counsellors, a UK-based tech platform for travel agents, has acquired Planisto, a similar company that specializes in trip planning and booking.  Terms and acquisition price were not disclosed.  Travel Counsellors provides a platform that home-based leisure and corporate travel agents can use for trip planning and booking. Users who make bookings through the platform…

Justin Dawes | 4 months ago

Travel Technology

Tripnotes, a Buzzy ChatGPT-Based Trip Planner, Was Acquired and Shut Down

Tripnotes was among an increasingly crowded space for new trip planning tools powered by generative AI. It won't be the last of them to shut down.

Justin Dawes | 4 months ago

Tripnotes, a Buzzy ChatGPT-Based Trip Planner, Was Acquired and Shut Down

News Blog

IDEAS: Qatar Airways to Provide Cabin Crew with Smart Technology

Qatar Airways has launched a new digital initiative designed to support cabin crew in delivering a more personalized experience for its customers in the air. Credit: Qatar Airways The new in-house application provides information on passengers flying with Qatar Airways, through customer profiles that provide insights into any special service requests and preferences, as well…

Adam Stacey | 5 months ago

Announcements

India’s Boom, Big Banks, and AI: How Our 2023 Megatrends Are Playing Out

From travel marketing's AI-infused reboot to blended travel's entrenchment and the rise of Indian travelers as a force, Skift's 2023 Travel Megatrends are holding up nicely. That's a teaser for Megatrends 2024-style.

Dennis Schaal | 5 months ago

India’s Boom, Big Banks, and AI: How Our 2023 Megatrends Are Playing Out

News Blog

Tripla Expands Into Taiwan Via Surehigh Acquisition

Tripla, which provides a booking engine to hotels in Japan and Southeast Asia, has acquired a hotel tech company in Taiwan. Tokyo-based Tripla said it acquired 91% of Surehigh, which provides more than 1,200 Taiwanese hotels with a reservation engine and channel manager. The other 9% of the company was acquired by a venture capital…

Justin Dawes | 5 months ago

Travel Technology

Sojern Lays Off 20% of Staff to ‘Reduce Expenses’

This is the third travel tech company that has completed a layoff in the past month.

Justin Dawes | 5 months ago

Sojern Lays Off 20% of Staff to ‘Reduce Expenses’

News Blog

IDEAS: Renaissance Hotels Launches RENAI, its New AI-powered Virtual Concierge

Guests staying at select Renaissance Hotels will soon have access to RENAI, a virtual concierge. Credit: Renaissance Hotels/Marriott Bonvoy RENAI, which stands for Renaissance Artificial Intelligence, is being launched as part of a pilot program designed to provide guests with instant access to ‘vetted , insiders’ picks for vibey cocktail bars, under-the-radar attractions, top-rated breakfast…

Adam Stacey | 5 months ago

Travel Technology

Airfare Company ATPCO Buys Startup For Real-Time Flight Pricing

ATPCO says the deal could lead to next-generation airline retailing that customers want.

Justin Dawes | 5 months ago

Airfare Company ATPCO Buys Startup For Real-Time Flight Pricing