Travel Technology

When Marriott’s job listings are more technically specific than some OTAs, the old assumptions about who leads in travel tech are up for grabs in an AI-flattened landscape.

Payments and financial infrastructure may seem “behind the scenes,” but pretty much everyone can think of a time when a blocked transaction or confusing checkout stood in the way of a great travel experience. Elevating payments strategically at an organizational level can lead to better customer experiences, more efficient and cost-effective operations, and increased profitability.

Travel marketing is entering a new phase as AI and shifting discovery habits reshape how brands connect with travelers. Based on insights from 10 industry leaders, this report explores how marketing is becoming more dynamic, more connected, and more dependent on relevance, trust, and real-time value.

Food ordering is Amazon's dress rehearsal for voice-driven travel planning and booking — a move that could put Alexa between travelers and travel suppliers.

Meta sold 7 million AI glasses last year and now it's coming for the billions who need prescriptions. That puts a live language interpreter on travelers at all times — even without earbuds.

On Monday’s Good Morning Hospitality, A Skift Podcast, Wil Slickers, Michael Goldin, Brandreth Canaley, and Jamie Lane break down where AI is actually reshaping travel and why booking may not…

The new framework could give travel a win on AI development, but does nothing for the pricing fight that's already began.

The new framework could give travel a win on AI development. It does nothing for the pricing fight that's already at their door.

Live translation now works on any smartphone with any earbuds. One of travel's oldest frictions — not speaking the language — is becoming less of a barrier. 

The incident speaks to the ongoing importance of cybersecurity both for your own company and downstream partners.