Travel Technology

AI is becoming the new front door to travel, and consumer behavior is moving faster than most companies can keep up.

Booking.com disclosed a data breach affecting reservation details, but with few specifics, travelers are left to gauge the risks themselves.

Google, Amazon, and Meta are set to give travel executives new distribution problems to worry about.

You can learn a lot about a company's AI ambitions by looking through their job listings.

Travel companies aren’t facing a new AI gatekeeper — they’re facing several. Now the infrastructure is being built across Amazon, Meta, and Google, and each works differently. 

Meta is building AI that could know travelers' social history and see their surroundings in real time. Google isn't there yet.

Artificial intelligence in travel is moving beyond experimentation. Now, the real challenge is scaling it across the industry’s complex systems. The companies that integrate inspiration, booking, and service successfully will define the next phase of competition.

Grab is inching deeper into travel planning, using AI at scale to keep users inside its app. OTAs may be worried.

Jamie Dimon didn't write a travel memo per se, but he might as well have. Softening consumer demand, oil shocks, AI disruption, and an immigration crisis — the threats are real, and they're arriving all at once.

The AI gap between some large, public companies is startling — and enormous.