Patrick Whyte, Skift
Belmond hasn't had the easiest time over the past few years, but its collection of iconic hotels and trains make it an intriguing target.
4 days ago
Laura Powell, Skift
What better way to discover how luxury travel has evolved than to chat with veterans of the five-star hospitality space?
Colin Nagy
Minor Hotels founder William Heinecke has had quite the entrepreneurial journey. As an American expat, he started his entire empire of businesses in Thailand from the age of 17. Here he shares thoughts about the state of hospitality, luxury, and embedding social good into the core of his properties.
1 week ago
In certain sub-sectors — luxury and cruise spring to mind — travel agents still play a big part in driving sales. Hoteliers and tour operators know this and are happy to splash the cash in order to get some of their business.
2 weeks ago
Samantha Shankman, Skift
What appear to be simple marketing schemes are in fact thoughtful curations that have the double effect of attracting new customers and, if executed correctly, their return. Happy children mean happy parents and there's no better way to secure another booking.
It's an old business axiom that 20 percent of customers are responsible for 80 percent of one's business. Top travel companies are recognizing this is certainly the case in the world of luxury travel agents. That's why more and more of them are starting to create novel programs for their best sellers.
Two of Accor's high-end deals have failed to live up to expectations. The big question now is: Can the company fix things?
3 weeks ago
Belize should serve as a case study for conscious luxury development. There will be successes and lessons to watch for in the coming years as the effects of a small group of hoteliers' decisions play out in the local environment and culture.
Booking a seat on a private jet is easier than ever, and there are lots of companies out there thinking more and more people will give it a try. But how low does the price have to go to gain any traction?
4 weeks ago
Any luxury industry experiencing an uptick in new, affluent young customers has a right to be bullish about growth, but it is a combination of logistics, customer service and branding that will eventually set the winners apart from the other players.
The tiny republic of Palau is striving to become a global leader in ecotourism. In recent years, the government has made moves to ensure the country becomes a pristine paradise for luxury travelers.
It's a difficult topic for the travel industry to discuss, especially as experiences get more immersive. But just because it can be uncomfortable doesn't mean we should shy away from confronting it and calling out bad behavior.
1 month ago
