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Luxury

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Hotels

How Hilton Luxury Brands Are Capitalizing on the “Workcation” Trend and Turning Them Into Luxury Experiences

The lines between business and leisure travel continue to blur at an accelerated pace due to the Covid-19 pandemic and a realignment of consumer travel priorities. In the luxury hotel space, servicing the work-from-hotel trend can be a winning strategy for building and retaining loyalty.

How Hilton Luxury Brands Are Capitalizing on the “Workcation” Trend and Turning Them Into Luxury Experiences

Coronavirus

3 New Design Concepts for Hospitality That Make Even More Sense Post-Covid

The pandemic has changed owner-investor behavior. It has also changed what customers want out of luxury hospitality. What are the new models that are well-positioned for growth as the sector rebuilds? Here's a look at some potentials.

3 New Design Concepts for Hospitality That Make Even More Sense Post-Covid

Airlines

Our Columnist Flew to Dubai — This Is What He Learned About a Reopening

Dubai is offering a master class on safety, operational protocols, and reopening to the world. Other countries, including the U.S., need to take note. 

Our Columnist Flew to Dubai — This Is What He Learned About a Reopening

Announcements

The Hotel as Cultural Diplomacy: More Important Than Ever Going Forward

Cultural diplomacy is often found in museums and cultural initiatives. It is seldom found in hotels. The Royal Mansour in Marrakech was a statement of intent from the king to show the best of the country's craft and service. The result is impactful, especially in these times — perhaps more so than other means of country branding.

The Hotel as Cultural Diplomacy: More Important Than Ever Going Forward

Announcements

A Pandemic Tip for Hotel Brands: Treat Your Workers the Way You Treat Guests

If your consumer-facing experience is cutting edge Mac, but your back end is a dusty PC, you have a problem. Now more than ever as workers return to the job, hospitality brands need to ensure that the experiences, both physical and digital, that employees have are as strong as the consumer experience.

A Pandemic Tip for Hotel Brands: Treat Your Workers the Way You Treat Guests

Business Travel

Reimagining Luxury Travel for 2025

Luxury travel brands may see a customer looking for a deeper experience when travel picks up after the pandemic. They will be there to serve.

Reimagining Luxury Travel for 2025

Business Travel

A Plunge in Tourism Is Hurting Luxury Retail in Europe

The fashion capitals of Paris, Rome, and Milan are awakening to a harsh reality. Chinese and other Asian tourists accounted for a crucial slice of the luxury retail sector’s sales in Europe before coronavirus, but those visitors aren't likely to return soon.

A Plunge in Tourism Is Hurting Luxury Retail in Europe

Coronavirus

Wellness Hospitality Will See New Models Emerge in Wake of Pandemic

Having a robust wellness tourism industry built on science-based approaches will be a positive that can come from a damaging pandemic.

Wellness Hospitality Will See New Models Emerge in Wake of Pandemic

Coronavirus

Wellness Will Enjoy a Tailwind as a Design Theme for Resorts and Cities: The Long View This Week

Design's importance to travel has taken on a new urgency because of recent events, says Richard Centolella, the pioneering design thinker. We agree, and welcome all the new functionalities.

Wellness Will Enjoy a Tailwind as a Design Theme for Resorts and Cities: The Long View This Week

Business Travel

Japan’s Hoshino Resorts Will Shift Its Marketing to Woo Domestic Travelers

The Tokyo-based, 100-year old hospitality company, Hoshino Resorts, used to focus on international luxury travelers. But, as Japan essentially closes to foreign travel for months to come, the privately held company has pivoted to wooing domestic tourists.

Japan’s Hoshino Resorts Will Shift Its Marketing to Woo Domestic Travelers